In this SlideShare presentation from SXSW 2011, Chris Traganos (@ctraganos) of the Harvard Web Working Group (@harvardwww) shares a case study of the many ways in which Harvard University uses various types of social media to connect, engage and inform students, faculty and alumni.
It's a very well done presentation and worth taking the time to learn what has worked for Harvard University and then looking at your own social strategy and finding ways to integrate some of the best practices contained in this presentation. Thanks for sharing Chris!